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SECURE PAYMENTS

We guarantee that all transactions done in ChessRecipes are completely secure. All operations that imply the transmission of personal or banking data are done utilizing a safe environment.

The Secure Sabadell Bank Payment can be utilized in ChessRecipes. The “Verified by Visa” logotype will be visible for the Visa credit cards, or “Mastercard Securecode” for Mastercard credit cards.

ChessRecipes has activated this payment method and in the moment of purchase you must:

  • Select “effectuate payment with credit card”.
  • Indicate the number and expiration date of your credit card.
  • Enter the requested coordinate of your key card from the remote banking BS Online service.
  • If the introduced coordinates are correct, the purchase will be effectuated with a charge on your credit card.

With ChessRecipes, additionally, you can pay via PayPal that permits companies or consumers that have an email to send and receive payments in a secure, easy and rentable way. The Paypal network is based in the existing financial infrastructure of bank accounts and credit cards to create a global solution in real time. PayPal offers a service specially designed for those who are not satisfied with traditional payment methods.

According to Paypal, remembering your financial data is not easy, typing them every time that you effectuate a purchase is not always safe, and with PayPal you won’t ever have to do it again. Payments are done as you want, in every moment, you can link your debit, credit cards, or your bank account to PayPal and choose in each payment what fund source you want to use, without worrying if you have money in your PayPal account, and with total security. You will never share financial data with the seller. Your security is the priority of PayPal. Which is the reason that its fraud prevention team controls all the transaction in an uninterrupted way. Also, they automatically encrypt the information flow between you and your receivers. And as if that was not enough, if an article is not delivered to you, we can help you recover your money.

Lastly, you can also opt for a wire transfer, paying through your local bank (although that would delay the acquisition of the online product until the money has been received) .

RETURN AND CANCELATION POLICIES

In ChessRecipes all our products enjoy our reliability guarantee, that is to say that in casemalfunction or incompatibility your money will be returned. In the first place, we will try to offer the best support, in a completely gratuitous way for you, and in case of not achieving a solution then your money will be returned.

Meeting the valid normative of the European Union in the devolution politics of digital content, whether whatever reason, you will count with up to 14 days to give it back, and in a maximum time space of a week you will receive the refund, as long as the product had not been previously downloaded. For each purchase a unique download link is generated, that in the case of being utilized it is registered in our database. It is our way of ensuring that the product that is requested to be returned has not been previously downloaded.

Our devolution policy is simple. If you cancel the ordering of a product or you request the devolution of it, meeting the previous requirements, then the link to the downloadable file will be deleted, and no extra import will be charged, generating the correspondent devolution. The process would be:  

  1. Apply for the refund contacting us via e-mail at admin@chessrecipes.com during the firsts 14 days from the completion of the purchase.
  2. We check if the refund fulfils the previous requirements, either because it has not been used/downloaded or for any malfunction.  
  3. In case of malfunction, we will proceed to help you. In case of not achieving a solution, the refund will proceed.
  4. Within a maximum period of one week you will receive a refund through the same payment method effectuated. Wire transfer, PayPal or credit card.

For more information, contact us via the form or email us.


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